Legacy Jewelry Returns Policy

--- Happy Returns ---

We guarantee the quality of all our jewelry and want you to be completely satisfied with your purchase. If any item in your order doesn’t meet our high quality standards, return it and we’ll replace it or refund your purchase price within 30 days of your order. The item you're returning MUST be unused, in the same condition that you received it, and also in the original packaging.

How to return your items:
Please send us an email at sales[at]legacyjewelrycollection[dot]com or call (336) 203-1212 to get a Return Authorization Number, which is required for all returns. We will need your original order number, this helps us process your return and identify any problems so that we can correct them on future orders.

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales[at]legacyjewelrycollection[dot]com

Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping Returns:
To return your product, you will ship your items to:
Legacy Jewelry
721 Liberty Street
Ramseur, North Carolina USA 27316

** You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable. If you receive a refund, the original shipping costs will be deducted from your refund.

***** If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Contact/Shipping Info:
(336) 203-1212
Legacy Jewelry
721 Liberty Street
Ramseur, North Carolina USA 27316